Privacy Policy

1. Who we are

AICV ("we", "us", "our") operates the website https://aicv.business and the AICV AI resume builder and CV builder service. This privacy policy explains how we collect, use, and protect your information when you use our service.

2. Information we collect

We may collect:

• Account data: email address, name (if you provide it), and password (stored securely).
• Profile and CV data: experience, skills, education, job preferences, and any text or content you paste or enter into the app for resume/CV generation.
• Usage data: how you use the service (e.g. pages visited, features used) to improve the product and fix issues.
• Payment data: payment is processed by our payment provider (e.g. Stripe). We do not store full card numbers; we may store billing-related identifiers and purchase history (e.g. credit packs, subscriptions) to provide the service.

We use this information to provide the AICV service (e.g. generating resumes, storing your profile and CVs), to process payments, to communicate with you (e.g. account or billing emails), and to improve and secure our service.

3. Legal basis (EEA/UK)

Where applicable (e.g. in the EEA/UK), we process your data on the basis of: (a) contract (to provide the service you signed up for), (b) legitimate interests (e.g. security, analytics, product improvement), and (c) where required, your consent (e.g. optional marketing). You can withdraw consent at any time.

4. Cookies and similar technologies

We use cookies and similar technologies for essential operation (e.g. session, authentication), preferences (e.g. theme), and to understand how the site is used. You can control cookies via your browser settings. Blocking certain cookies may affect how the service works.

5. Third parties

We use third-party services to run AICV, including hosting and databases (e.g. Supabase), payment processing (e.g. Stripe), and AI/model providers for resume generation. These providers process data on our behalf under agreements that require them to protect your data and use it only as we instruct. We may also use analytics to improve the product. We do not sell your personal data.

6. Data retention

We retain your account and CV data for as long as your account is active. After you delete your account, we delete or anonymise your data within a reasonable period, except where we must keep it for legal or security reasons (e.g. fraud, disputes).

7. Your rights

Depending on where you live, you may have the right to:

• Access and receive a copy of your data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us using the details below. You can also delete your account and data from within the app or by requesting it from us.

8. Security

We use industry-standard measures to protect your data (e.g. encryption in transit and at rest, access controls). No system is completely secure; we will notify you and regulators where required if a breach affects your data.

9. International transfers

Your data may be processed in countries outside your residence. Where we transfer data from the EEA/UK, we use appropriate safeguards (e.g. standard contractual clauses) as required by law.

10. Children

Our service is not directed at children under 16. We do not knowingly collect data from children. If you believe we have collected a child's data, please contact us so we can delete it.

11. Changes

We may update this privacy policy from time to time. We will post the updated version on this page and, for material changes, we will notify you (e.g. by email or a notice in the app). The "Last updated" date at the top reflects the latest version.

12. Contact

For privacy-related requests, questions, or complaints, contact us at the email or address provided on our website (e.g. contact or support section). We will respond within a reasonable time.